Shipping policy

Last updated: July 25, 2026

Thank you for shopping with Whimsy Unlocked. Each order is carefully prepared and packaged before shipment.

Where We Ship

Whimsy Unlocked currently ships to valid residential and business addresses within the United States.

We do not currently offer international shipping.

Shipping Charges

A fixed shipping charge of $6 to $10 applies to each order. The exact shipping charge depends on the order and will be clearly displayed during checkout before payment is completed.

Customers will never be charged more than the shipping amount displayed at checkout.

Processing Time

Orders are generally processed and prepared for shipment within 1–3 business days.

Business days are Monday through Friday and do not include weekends or federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During collection launches, promotions, holidays, or periods of unusually high order volume, processing may take slightly longer. Any significant delays will be communicated to the customer.

Estimated Delivery

Delivery time begins after the order has been processed and transferred to the shipping carrier.

The estimated delivery date and available shipping information will be provided during checkout or in the shipping confirmation email. Carrier delivery times may vary depending on the destination, weather, holidays, and other conditions outside the control of Whimsy Unlocked.

Shipping estimates are not guaranteed delivery dates.

Order Tracking

When tracking is available, customers will receive a shipping confirmation email containing the tracking information after the order has been shipped.

Tracking information may take up to 48 hours to update after the shipping label is created.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please contact Whimsy Unlocked as soon as possible if an address needs to be corrected. Once an order has shipped, we cannot guarantee that the address can be changed or that the package can be redirected.

Additional shipping charges may apply when an order must be reshipped because an incorrect or incomplete address was provided.

Delayed or Missing Packages

Carrier delays may occasionally occur. If tracking shows that a package is still in transit, customers should allow additional time for the carrier to complete delivery.

If a package appears to be lost, please contact Whimsy Unlocked so we can review the tracking information and assist with the next appropriate steps.

Whimsy Unlocked is not responsible for delays caused by the shipping carrier, severe weather, incorrect addresses, or other circumstances outside our reasonable control. However, we will make every reasonable effort to assist customers with shipping concerns.

Packages Marked Delivered

If tracking shows that an order was delivered but the package cannot be located, customers should:

Confirm that the shipping address on the order is correct.
Check around the delivery location and with other members of the household.
Check with neighbors, building staff, or the local carrier office.
Allow one additional business day, as carriers sometimes mark packages delivered shortly before completing delivery.

Please contact Whimsy Unlocked if the package is still missing after completing these steps.

Damaged Packages

Please contact Whimsy Unlocked promptly if an order arrives damaged. Include the order number and clear photographs of the packaging and damaged item so that we can review the concern.